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Get to Know Goway: Central & South America Destination Specialist – Susanna Beccati

We are the world travel experts and have the team to back that up!

Many of Goway’s Central & South America destination specialists have lived in either Central or South America. In fact, many were born there. As well, everyone has travelled extensively in the region and continues to do so. This experience, along with Goway’s in-depth, ongoing training program, makes them the leading experts in tailor-making travel experiences to suit your individual client’s needs.

Goway offers over 600 unforgettable journeys to every country in the region—from Mexico to the bottom tip of Argentina—plus an endless choice of tailor-made travel ideas based on your client’s budget, availability and time, and, most importantly, imagination. No one else offers the depth of knowledge for Central & South America that Goway and its team of destination specialists do!

Maestro, from the Italian, means “master,” “teacher,” or “specialist,” and Goway is full of them! To help you get to know the personality and expertise of our destination specialists, we’ve put together introductions on each member of our team. Today, get to know Susanna Beccati!

Statue of the Sun God, Peru

Where were you born?

I was born in Italy.

Where in Central & South America have you travelled?

I’ve been to Peru and Lake Titicaca, the Amazon Rainforest, Ecuador and the Galapagos Islands, and Costa Rica.

How long have you worked at Goway?

I’ve worked at Goway for four years.

What’s your favourite destination in Central & South America and why?

It’d have to be the Galapagos Islands. This island chain is heaven on earth. The warm weather, animal life, water, sandy beaches—everything about it is heavenly!

Quito Panorama, Ecuador
Quito panorama, Ecuador

What’s the most-requested destination by your clients?

Peru, Ecuador, and Costa Rica. Machu Picchu and the Galapagos are definitely favourite first-time destinations for people when they look to South America. Costa Rica is popular to escape the winters, but also because it is close to North America, not too culturally different, and affordable!

What’s your favourite Latin Food?

Ceviche (also cebiche, seviche, or sebiche), which, according to Wikipedia, “is a seafood dish that originated in Peru. It’s typically made from fresh raw fish cured in citrus juices, such as lemon or lime, and spiced with ají, chili peppers, or other seasonings including chopped onions, salt, and coriander.”

What are your tips for selling Central & South America or the Polar Regions or a particular country?

Central and South America is an incredible place full of different cultures (not just Inca), traditions, history, and adventures, not to mention culinary arts. I like to gather as much information from my agent and partner in this journey, and find out what type of client she or he is working with. Does the client like adventure? Send them on a hike of the Inca Trail in Peru. Do they like marine life? Then they should go to the best place on earth, the Galapagos. Naturally, I need to know budget and time away and ask “why” they want to go, as the why will help me design the perfect trip for their client.

To learn more about Susanna, visit her staff profile or call her on extension 5597.

Ask about Goway’s three-way conference calls with your dedicated destination specialist. Have your expert on the line with you and your client to assist with those detailed questions. In fact, when this service is used Goway closes the sale 90% of the time. It’s like having your own personal Goway “wingman” to help close the deal!

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General Manager, Central & South America - Born in Australia and raised in Canada and Papua New Guinea, Don took his first solo trip to Bali – aged just 13. Since then, Don’s travels have taken him to every continent. He’s been a backpacker in Asia, Europe and Egypt, an overland adventurer in East and Southern Africa, and an overland driver in South and Central America. He is especially fond of Peru, Patagonia and Namibia, though his longest adventure to date has been a London to Kathmandu run via the Middle East.

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