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Get to Know Goway’s Team of Destination Specialists for Central & South America and the Polar Regions – Cindy Gross

Central and South America Destination Specialist: Cindy Gross

We are the world travel experts and have the team to back that up!

Many of Goway’s Central & South America destination specialists have lived in either Central or South America. In fact, many were born there. As well, everyone has travelled extensively in the region and continues to do so. This experience, along with Goway’s in-depth, ongoing training program, makes them the leading experts in tailor-making travel experiences to suit your individual client’s needs.

Goway offers over 600 unforgettable journeys to every country in the region—from Mexico to the bottom tip of Argentina—plus an endless choice of tailor-made travel ideas based on your client’s budget, availability and time, and, most importantly, imagination. No one else offers the depth of knowledge for Central & South America that Goway and its team of destination specialists do!

Maestro, from the Italian, means “master,” “teacher,” or “specialist,” and Goway is full of them! To help you get to know the personality and expertise of our destination specialists, we’ve put together introductions on each member of our team. Today, get to know Cindy Gross!

Where were you born?

I was born in Ecuador.

Hyacinth Macaw, Pantanal Brazil

Where in Central & South America have you travelled?

I have travelled to Costa Rica, Panama, Colombia, Ecuador, Peru, Argentina, Chile, Brazil, Uruguay, Paraguay, Mexico, Puerto Rico, and Bolivia.

How long have you worked at Goway?

I have worked here for three years.

Iguassu Falls

What’s your favourite destination in Central & South America and why?

Iguassu Falls, but both the Argentine and Brazilian sides. At Iguassu Falls, you are at the heart of the world’s largest waterfall and the waters connect to the Amazon. Their sheer grandeur always takes my breath away. Only being a short hop from either Buenos Aires or Rio de Janeiro means the falls are a must on any trip to the region. I always leave a piece of me in Iguassu and always carry Iguassu in my heart.

Also, I love the Galapagos Islands. I love nature and I think that Galapagos is the waiting room to heaven (if you believe in God and even if you don’t you will find something spiritual about the islands). They are a pristine and unique spot in the world.

What’s the most-requested destination by your clients?

Costa Rica is always popular, particularly as the snow falls in North America. It has the budget to 5-star offerings as well as a wealth of activities that tap into the equally abundant cross section of wildlife and natural environments.

Cooking lessons from professionals

What’s your favourite Latin Food?

Cazuela, is a typical dish in Chile. The most common types are made of chicken or beef, but there are also other types made from pork and turkey. I also like ceviche and bandeja marinera. Basically, anything that has seafood.

What are your tips for selling Central & South America or the Polar Regions or a particular country?

It is safe, it is close, and it is easy to get to. Central and South America have everything someone could want: culture, luxury, budget, adventure, food, drink, and fun. With over 20 countries to visit—all with different things to see—repeat trips (bookings) are there to be had!

A trip of a lifetime is one that you will tell even your grandkids about and they will try to emulate it. Central & South America and the Polar Regions offer the chance for that trip of a lifetime!

To learn more about Cindy, visit her staff profile or call her on extension 5988.

Ask about Goway’s three-way conference calls with your dedicated destination specialist. Have your expert on the line with you and your client to assist with those detailed questions. In fact, when this service is used Goway closes the sale 90% of the time. It’s like having your own personal Goway “wingman” to help close the deal!


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